Contacting ISAS and using our services University of Greenwich

About us

The International Student Advice Service (ISAS) is part of Student & Academic Services.  We offer highly experienced, free and confidential advice. Our aim is to provide a friendly and helpful service.  This is available to all current international students. We also advise applicants who have accepted a place on a programme of study at the University of Greenwich.  

The International Student Advisers provide specialist immigration advice.  We also provide advice and guidance on welfare and other issues affecting your studies.  If you wish to use our service, follow the 'contact us' link above.

If we are unable to advise you we can usually signpost or refer you to a service that can. The university has a number of services available to help and advise international students.

We support the Directorate of Student & Academic Services' goals by assisting international students to settle, stay and succeed.  


What you can expect from us 


A quality service

Professional and competent staff

Timely appointments and response to queries

Relevant information resources


International Student Advisers
Grazyna ClaxtonInternational Student AdviserGreenwich
Isaac IfinnwaInternational Student AdviserGreenwich

Katie Jenkins

International Student AdviserGreenwich & Medway
Manoj WalgamaInternational Student AdviserGreenwich & Medway

The university International Student Advisers are experienced in matters relating to immigration, particularly Tier 4 student visas. 

Student Information & Advice Officers
Jane GatesStudent Information & Advice OfficerGreenwich
Angela WareStudent Information & Advice Officer


Laura RamseyStudent Information & Advice OfficerAvery Hill

The Student Information & Advice Officers above are experienced Student Centre staff especially designated to help international students.  

Ross PorterInternational Compliance & Advice Service ManagerGreenwich

The International Student Advice Service is situated within the International Compliance & Advice Service Team, managed by Ross Porter.


Tier 4 Student visa application workshops

Tier 4 visa application workshops are available on the Greenwich and Medway campuses. The workshops are facilitated by an International Student Adviser, who provides detailed guidance on making a student visa application.  Attending a workshop is a requirement to be fulfilled before the university issues you with a CAS document as it ensures that you have the best possible chance of a successful outcome. Workshops last approximately two hours.  There is plenty of opportunity to ask questions and get advice.  

To book onto a workshop, contact your Student Centre

Individual appointments

If you need advice about immigration issues or other matters affecting your studies you can book an appointment to see an International Student Adviser. You can do this by contacting your Student Centre. Appointments take place at Greenwich and Medway campuses.  Alternatively, you can e-mail ISAS (see below), as we may be able to resolve your query via e-mail.  

ISAS e-mail service

Contact us by email for advice if this is most convenient for you.  Follow the 'Contact us' link at the top of this page.  If we are unable to advise you, we can usually signpost or refer you to a service that can  You can expect a high standard of advice and a response to your query within 1-5 working days.   

Advice on working after studies 

The International Student Advisers can give advice on the Tier 1 Graduate Entrepreneur, the Tier 4 Doctorate Extension Scheme and the Tier 2 visa. We recommend that you read our information about working after study before requesting an appointment.

Contact us

You can contact the International Student Advice Service (ISAS) by filling in this form.  Your query will be delivered to our email account.  Please note that we aim to respond to email queries within 5 working days.  During the month of September however, the response time may at times be longer than this.

You can also contact us by visiting or contacting your campus Student Centre.  Explain your query to the staff there and they will be able to refer to to the service.




*Please note that if you are not yet a student with us but have applied, or are interested in applying to study with us, please refer to the information for international applicants.


ISAS adhere to the Directorate of Student & Academic Services operational guidelines, policies and statements, and the OISC Regulation of Immigration Advice and Services.

Office of the Immigration Services Commissioner (OISC)

ISAS is regulated by the Immigration Services Commissioner.

As well as following the Directorate of Student & Academic Services operational guidelines, policies and statements, ISAS adheres to OISC Regulation of Immigration Advice and Services. The OISC (Office of the Immigration Services Commissioner) is an independent organisation that monitors immigration advice and services.

Office of the Immigration Services Commissioner (OISC) website