Need help now? University of Greenwich

We are not a crisis or emergency service. If you need immediate or emergency help please see the list below for emergency services.

Telephone helplines and other sources of help

Dedicated 24 hour support helplines cover any number of issues that can affect you. We list here some of the main helplines that can offer you support or direct you to the help you need.

London Nightline

London Nightline is a confidential listening, support and practical information service for students in London. Includes an instant message service.
Open 6pm 8am every night during term
Tel: 020 7631 0101

* They are closed on Bank Holidays and try to match our university term dates. More information is available here:


The Samaritans

Samaritans is a confidential emotional support service for people who are experiencing feelings of distress or despair, including those which may lead to suicide.
Tel: 116 123


Supportline offers confidential support children, young adults and adults and is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.
Tel: 01708 765200

National Domestic Violence Helpline (NDVH)

The Freephone 24 Hour National Domestic Violence Helpline is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
Tel: 0808 2000 247

Victim Support

Victim Support is a national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales. They also speak out as a national voice for victims and witnesses and campaign for change.
Tel: 020 8854 1113 (Greenwich) / 020 8303 1248 (Bexley) / 0845 389 9527 (Medway)


Working with people with eating disorders and obesity .
Tel: 020 7622 7727


Maytree is a registered charity supporting people in suicidal crisis in a non-medical setting
Tel: 020 7263 7070


Elefriends is a supportive online community where you can be yourself. We all know what it's like to struggle sometimes, but this is a safe place to listen, share and be heard.

Accident and Emergency / 999

Attend your nearest Accident and Emergency (A&E) department or call 999 to be taken to A&E. You can be seen by the Psychiatric Liaison Team who will assess your needs and offer further support.


Book an appointment with your GP as soon as possible in order to be referred to your local Community Mental Health Team.

Other helplines

NHS Direct has a list of helplines offering general and specialised advice on issues including abuse, addiction, anxiety, depression, parenting and relationships.