Need help now?

If you feel you are in crisis, we ask that you speak with someone urgently. Please do not complete the self-referral form as a means to seeking urgent help, simply contact one of the numbers below.

A crisis could constitute any number of things e.g. suicidal thoughts; an unwanted pregnancy; a traumatic life experience - and there is round-the-clock help available to you or someone you are worried about, for whatever reason.

Our counsellors and mental health advisors are here to help and to provide as speedy assistance as possible but there may be times when you need to speak to someone urgently, and this page lists services with out-of-hours coverage.

Contact details for emergency assistance

9am -5pm, Monday - Friday - call your local campus Student Centre to arrange an emergency appointment with a counsellor:

  Avery Hill 020 8331 9444 website
  Greenwich 020 8331 9111 website
 Medway 020 8331 8722 / 9366 website
 Student Wellbeing Service0208 331 7875


Out of hours - call either your GP or NHS Direct

  GP  find your GP
  Avery Hill Medical Centre 020 8331 9680 website
  NHS Direct 111 website

Telephone helplines and other sources of help

Dedicated 24 hour support helplines cover any number of issues that can affect you. We list here some of the main helplines that can offer you support or direct you to the help you need.

London Nightline

London Nightline is a confidential listening, support and practical information service for students in London. Includes an instant message service.
Open 6pm 8am every night during term
Tel: 020 7631; 0101

Term 1: 14/09/2015 -18/12/2015
Term 2: 04/01/2016 - 03/04/2016
Term 3: 18/04/2016 - 24/06/2016.

* They are closed on Bank Holidays in May


The Samaritans

Samaritans is a confidential emotional support service for people who are experiencing feelings of distress or despair, including those which may lead to suicide.
Tel: 116 123


Supportline offers confidential support children, young adults and adults and is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.
Tel: 01708 765200

National Domestic Violence Helpline (NDVH)

The Freephone 24 Hour National Domestic Violence Helpline is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
Tel: 0808 2000 247

Victim Support

Victim Support is a national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales. They also speak out as a national voice for victims and witnesses and campaign for change.
Tel: 020 8854 1113 (Greenwich) / 020 8303 1248 (Bexley) / 0845 389 9527 (Medway)


Working with people with eating disorders and obesity .
Tel 020 7622 7727

Other helplines

NHS Direct has a list of helplines offering general and specialised advice on issues including abuse, addiction, anxiety, depression, parenting and relationships.