Be SMART
If for any reason you are repeating your first year or part of your programme this academic year, be smart and join SMART (Student Mentoring And Retention Team). Support is available, including study skills sessions, mentoring, life coaching & counselling.
Support services you may find useful
Counselling/life coaching
If you are having personal or family problems and you need to speak to someone about it, do not suffer in silence. You can make an appointment to see a counsellor on your campus of study by making an appointment on 020 8331 9444. You may also contact a key member of staff in every school who are trained to listen to your problems and to give you advice. They are called Listening Ears. You may also wish to speak to one of our chaplains who will be happy to offer crisis and ongoing pastoral support.
Study skills
You can see a study skills adviser on any campus of study and they can help you with basic English and essay writing skills, maths support, research techniques, time management and much more. Workshops are held regularly. Contact the Study Skills team by e-mailing study-skills@gre.ac.uk.
Personal, employability and academic skills development programme
Find out about courses specific to your situation and learning style, and build the confidence and self-awareness to succeed in your academic work.
Student finance
If you are worried about your finances, one of our student finance advisers (located in your campus Student Centre) will be happy to offer you advice on budgeting, financial support available including the Access to Learning Fund and a number of other grants/bursaries.
Careers and employment
The Guidance & Employability Team (GET) will be happy to offer you advice on how to write a good CV and improve your interviewing skills. You may find a part-time job through the JobShop or volunteer to work in an organisation of your choice and build up your work experience.
Disability & dyslexia
If you have a disability that is seen or unseen, you may make an appointment to see one of our disability or dyslexia advisers. They can also help you to apply for the Disabled Students’ Allowances (DSA) and arrange for Assessments of Need through the university Maritime Assessment Centre.
Online tests and other support
For further information and online tests, find SMART on your 'My Learning' tab on the student portal, and click through the Be-SMART online course to the online tests.You can also find further information and announcements here about one-to-one tutorials and Masterclass Workshops.
If you are struggling with a course or your programme of study, or not sure whether the subject you are studying is the right one for you, get in touch with SMART by e-mailing smart@gre.ac.uk and we will make arrangements for you to discuss your query with the retention adviser in your school who may be able to make suggestions or recommendations.
Getting in touch with SMART
The SMART co-ordinator is:
Robert Sookhan
Manager and Counsellor/Coach
Queen Mary 114, Greenwich
Wednesdays, Thursdays, Fridays
Robert can be e-mailed at smart@gre.ac.uk
Feedback
Whether you have already joined SMART or you wish to give us your comments as to how we can help you, please fill in the online questionnaire. It will only take a few minutes and your feedback can help us continue to provide this service to yourself and other students in the future.
Student Survival Guide
Student survival guide
SMART's Student Survival Guide provides advice and sources of support for students who may be repeating their first year or are not sure of who to ask for help in the university.