The Student Centre University of Greenwich

The Student Centre is here to help provide students, applicants and visitors with information, advice and guidance to a range of University of Greenwich services and student administrative tasks.

We have a base on each of our three campuses, each offering students the following services:

  • Complete Greenwich registration
  • Occupational Health checks
  • Greenwich Gateway cards
  • Issue letters of student status
  • Issue bank letters
  • Issue council tax exemption certificate
  • DBS checks
  • Student record queries
  • Tier 4 visa queries and renewals
  • Applications for TfL and other travel discounts
  • and more

We can also signpost and provide access to our specialist service areas, more detail of which you can find below.  The Student Centre adheres to a number of Operational Guidelines, Policies and Statements.

Contact us

Face to Face

The Student Centres' Information Advice and Guidance team will be available to speak to face to face at the following times during the week day.

Monday09:30 to 16:30
Tuesday 09:30 to 16:30
Wednesday10:00 to 16:30
Thursday09:30 to 16:30
Friday09:30 to 16:30

Services co-located within the Student Centre, such as Student Finance, Accommodation and Student Wellbeing may operate different service times.  So please check the specific campus Student Centre pages below or the Specialist Services pages for more detail.

Should the Student Centre need to close all attempts will be made to communicate this to students using the portal and by the team placing an announcement.  


If you would like to email us, please feel free by using:

This email account is monitored by colleagues within the Student Centre where we aim to answer your query or pass it to the appropriate part of the university.  


If you would like to call us, please call 0208 331 8272 (Monday to Friday 10.00 to 16.00).  

This is the Student & Academic Services helpline where you will be given options to help filter your call to the best area to help with your query.

Your Campus Student Centre

Your campus Student Centre is your access point for a wide range of student support services and where most students complete the registration process.

Avery Hill Student Centre

Visiting Avery Hill Student Centre and using its services.

Greenwich Student Centre

Visiting Greenwich Student Centre and using its services.

Medway Student Centre

Visiting Medway Hill Student Centre and using its services.


Information on registering with the university.

Specialist Services

The range of Student Affairs services that current students can access through the Student Centres

Quick links

Popular services provided by the campus Student Centres.

DBS Enhanced Disclosure (formerly (CRB)

How to apply for a DBS Enhanced Disclosure certificate (formerly CRB).

Health Clearance for your programme

Essential information for students registering on programmes that require health clearance,

Student letters

Request a letter confirming your student status to official agencies or for opening a bank account.

Listening Ears

Members of staff called Listening Ears offer informal advice and support on harassment issues.