The university employs a member of staff to work with students to offer advice and help to resolve problems and concerns they may have. This is approached at an informal stage, using a variety of techniques including advocacy, mediation and conciliation, seeking (where possible) to resolve concerns through open dialogue and joint agreement.
In some cases it may be necessary to see the Welfare and Diversity Officer on more than one occasions due to the complexities of the problem. The Welfare and Diversity Officer can also advise you on formal procedures.
The sessions are conducted in a confidential and safe environment.
If you wish to speak with a member of staff about welfare or diversity issues, contact:
Marie Franks, Welfare and Diversity Officer
Mondays & Wednesdays, 9am - 5pm
Flat 19, Catherine of Aragon Court, Southwood Site
020 8331 8481
E-mail: diversity@gre.ac.uk
Members of staff called Listening Ears offer informal advice and support on harassment issues.